Following its success in 2007, the UK’s largest dedicated home delivery and collection service has continued to build upon its achievements in reducing its carbon footprint and increasing efforts to deliver 300,000 parcels to every postcode, every day in the most environmentally friendly way possible.
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Employees at Home Delivery Network Limited’s Burslem depot, were celebrating last week when eight members of staff were presented with NVQ awards.
An intrepid team of friends and colleagues made it to Paris in time for the Tour de France finale yesterday after setting off from London on their own cycle race to raise money for charity.
The Llanelli Depot Manager for Home Delivery Network Limited (HDNL) has beenawarded the prestigious Customer Services Award at the Everywoman in Transportand Logistics awards ceremony held in London last week.
Last Christmas was a time of unprecedented demand for the multichannel retailer. Online ordering revolutionised festive shopping but what effect did this have on the supply chain?
“Delivering customer satisfaction at the last mile”By-line by Chris Bowden, Sales & Marketing Director, Home Delivery Network Limited (HDNL)
The rise of on-line shopping in the UK has put the spotlight onHome Delivery Network Limited (HDNL) as a leading on-line delivery specialist, trusted by top retailers to handle this crucial part of their business. In a nutshell, they deliver 'the last mile' of an online purchase. The logistics of home shopping are a specialist field, with on-line fulfilment requiring a more strategic approach, and HDNL specialises in providing this service as part of its home delivery portfolio. The company has been investing in the infrastructure to underpin its operations and has recently appointed a new Chief Executive to lead its drive forward.Brian Gaunt spoke to Warehouse & Logistics News.
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Home Delivery Network Limited (HDNL), the UK’s largest home delivery and collection service, will literally be ‘delivering’ visitors to the Spring Fair 2008. HDNL is sponsoring the Circle Line shuttle bus service which will offer the show’s 73,000 visitors a quick and easy way of getting around the Spring Fair’s twenty halls.
HDNL today announces the appointment of Brian Gaunt as Chief Executive Officer. He will take over in the New Year from Walter Blackwood, Managing Director, who will take on the role of Chairman. Brian Gaunt is currently UK Managing Director, Food and Consumer, at Christian Salvesen Plc, where he manages the provision of logistics services for a number of major UK retailers and is responsible for annual revenues of more than £300 million and 6,000 colleagues spread over 45 sites. View press releaseView coverage at COURIER DIRECT MAGAZINE
We are interested in discussing our home delivery services with you. Please feel free to visit us at any of the following events where we look forward to meeting you.
A fresh new approach to educationFor 2008, following extensive research, the organisers have built a totally new education programme around the following principles:
The entire programme will be managed by an independent Conference Director around the key themes of the exhibition – acquisition, conversion, fulfilment and retention.
There will be Breakfast briefings, keynotes and panel discussions in addition to a busy programme of seminar presentations. Wherever possible, exhibitors will be encouraged to participate in order to maximise their return on investment.
www.ecommerceexpo.co.uk
Founded back in 1990, it is the most highly regarded annual conference and exhibition for executives engaged in the catalogue & home shopping sector. Staged in October at the world renowned Earls Court Exhibition Centre, ECMOD attracts participation from key decision making executives over its three days of workshops, conference sessions, special interest group meetings and its extensive exhibition.
www.ecmod.com
Now in its third year, Internet Retailing 2008 will address the first mature year of ecommerce – where every retailer’s competitors are already online or about to launch with a credible offering – and consider strategies and approaches for success in a demanding market.
www.retailevents.co.uk
See us speak on Wednesday 1st October in the afternoon on Creating the multi channel retail environment through network development
HDNL, Walter Blackwood, ChairmanWalter has formed two distinctly different home delivery networks designed to meet the needs of different client and customer propositions. Whatever the core services these never meet every home shopping customers delivery expectation. Walter will discuss how to create networks that deliver choice to the masses and opportunities for carriers.
www.cpl-expo.com
The results of the second annual OnLine Green Awards (“The OLGAs”) will be announced at a prestigious daytime event at a Central London Garden on Thursday 24th July 2008.
The OLGAs encourage an environmentally friendly aspect to shopping online that promotes the importance of the on-line retail economy and informs, educates and empowers consumers and retailers to be more socially responsible in their approach to online trading.
This prestigious event has already secured sponsorship and support from major companies including: MSN, Royal Mail, Secure Trading, Home Delivery Network and ByBox, and will enlist a judging panel, as well as, a consumer vote in deciding this years winners. In addition IMRG is working with Heriot Watt University in a £2M Government funded piece of research comparing the environmental impact of online and conventional retailing, and an update on the progress of this research will also be given on the day.
www.imrg.org
Bringing together the Mail and Express delivery shows under one roof for the first time, throughout the two days, the exhibition display area will feature a variety of leading organisations, operators and suppliers to the mail and express industries, ready to share their latest innovations.
www.triangle.eu.com/conferences
Attracting, converting and retaining the online customer
As the economy slows down and retailers fight a consumer downturn, the fashion business is ever more focussed on ecommerce. Online sales have increased by more than 400% over the past 5 years. Industry forecasters predict continued growth as more and more shoppers swap the high street for the convenience of the internet.
www.drapers-onlinefashion.co.uk
Understand and overcome the retail challenges that 2008 will bring
Network with your peers from new and established retail businesses
Hear thought-leadership on driving growth and defending competitive advantage
www.irish-retailforum.co.uk
"The Retail Week Conference is without doubt the biggest event in the retail calendar. The conference attracts the biggest names in the retail world, and what they say on the podium sets the agenda for the year." Tim Danaher, Editor, Retail Week.
www.retailweekconference.com
The largest annual gathering of products in every hall of the NEC. With over 80,000 visitors over 5 days, visitor or exhibitor, it is worth a visit. For more information visit www.springfair.com
Multi channel retailers gather to discuss topics surrounding delivering customer service consistency and expectation across all channels.
Two independent research companies nominated Home Delivery Network Limited for its services to the B2C delivery industry. The award win recognised HDNL’s investment in new technology and its position as market leader.
Self - nominated but selected by an independent panel of judges, the IMRG awarded Home Delivery Network Limited this award in recognition of the impact of consolidation as a supplier to major retailers. The award also recognised HDNL’s commitment to developing a holistic, credible and sustainable CSR programme.
Two independent research companies nominated Home Delivery Network Limited for its services to the industry given its achievements in the first 18 months since integration.
Sponsored by Catalogue & E-Business magazine, the ECMOD award winners are decided by client-side executives who have nominated supplier business that have exceeded their expectations. The award celebrated HDNL’s achievements in its first year since its launch to market.
Home Delivery Network Limited - Llanelli Depot Manager Everywoman Award
Home Delivery Network Limited - Catalogue & E Business Supplement
Home Delivery Network Limited - Multi-Channel Marketing
Home Delivery Network Limited - The Interview
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